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Monday, 19 November 2007

Postwatch Scotland Delivery Study

From Irene Mitchell

Traditionally, 1st class delivery performance in the weeks building up to Christmas is substantially worse than the rest of the year. The number of letters being delivered next day falls from over 90 percent to under 70 percent. The good news is that during the same period the 2nd class post performance just dips a little. This year we would like to test if this is true for Scotland. To do this we need your help.

We are looking for 300 volunteers for this study and hope you will take part by monitoring your mail each day. The study itself is very simple. The only requirement is to record how many items of mail you receive on as many days as possible, throughout the month of December (1st to 24th inclusive). We will supply the forms on which you record all the relevant information. In the New Year simply return your results to us, so we can collate the results from across Scotland.

Full instructions are attached, and you can also see a sample of the form we would ask you to complete.

If you would like to take part in our study please telephone us on 0131 718 6508 or e-mail Scotland@postwatch.co.uk and we will send you the mail monitoring forms.

Please feel free to circulate this information to others who you think may be interested in taking part.

Yours faithfully

Tricia Dow

Director, Postwatch Scotland

Irene Mitchell

Postwatch Scotland Administrator

Postwatch Scotland

9-10 St Andrew Square

Edinburgh

EH2 2AF

Direct telephone number: 0131 718 6508

Main Office telephone number: 0131 718 6508


NSTRUCTIONS


You should begin to record results from the 1st of December and end on the 24th (the last delivery date before Christmas). Simply record the information outlined below, for each item of mail delivered.


Enter your own postcode in the top left hand corner as indicated in the sample below.


Your Postcode: EH2 2AF


(1)

Date mail received by you

(2)

Name of Postal Operator

(if other than RM)


(3)

First/Second Class, SD, RD etc

(4)



Date of Postmark

(5)



Postmark Town

02/12/07


1st

31/11/07

Aberdeen

02/12/07

UK Mail


28/11/07

Newcastle

03/12/07


1st

02/12/07

Glasgow

03/12/07


2nd

30/11/07

Edinburgh

03/12/07


SD

02/12/07

Manchester

03/12/07


2nd

Illegible

Perth

06/12/07


2nd

31/11/07

London

07/12/07


1st

Not present

illegible







  • In column (1) enter the date that the item of mail was delivered to you.

  • In column (2) enter the name of the mail operator, if it is other than Royal Mail. This information will be found on the envelope, most usually at the top right hand corner.

  • In column (3) enter the type of service used, i.e. First Class, Second Class, Special Delivery (SD), Recorded Delivery (RD) etc. For First or Second Class this information can be found either on the stamp or within the postmark. (For Royal Mail the pricing for ordinary mail should be approximately as follows: First Class, Letters £0.34/Large Letters £0.48; Second Class, Letters £0.24/Large Letters £0.40. Other services such as Special Delivery should have a label appended to the envelope denoting which service it is.

  • In column (4) enter the date which appears within the postmark. The postmark will normally be found in the top right hand corner of the envelope. If this is unreadable or is not present please indicate this as per the sample above.

  • In Column (5) enter the town of where the item was posted. Again this can be found within the postmark near to the date of sending. If unreadable please indicate.

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