The report reveals that over the three years the ANS has been running, satisfaction with most services has increased substantially. Satisfaction with neighbourhood management has increased and satisfaction with neighbourhoods as a place to live remains high. Satisfaction with the overall service provided by neighbourhood offices and aspects of customer care has also remained consistently high over the past three years.
Findings from the report will be used to continually improve local service delivery across the city. Analysis of findings at the Neighbourhood Partnership level will be communicated through the NP website and from your local Neighbourhood Teams from early April 2010 onwards.